Summit Hermon Hotel & Spa

Lovely ambiece and good location.. walkable to Mall road. The amenities are good, the food is delicious (I sampled breakfast once), and the staff is very congenial. I would like to make a special mention of Shweta, who attended to my requests of water, or toiletries very promptly and always with a smile!

Overall this was an amazing stay. I'll break down the highlights Location and Hotel Itself; Located up the hill a bit from the downtown this space is still an easy walk to the Mall, but allows you to get out of the hub bub. Additionally it's nice and close to the peace pagoda which was a great way to start the morning. The hotel leans heavily into the mountain lodge theme with lots of exposed wood paneling and dark stained wood furniture, which for me is a win. The hotel itself has a comfortable austerity about the entirety that was a nice break after some more gaudy locations. Staff: Staff was beyond amazing at this property. The manager Reshma took care of everything we needed and even the things we didn't know we needed. They handled getting laundry done on short order, helped us find an authentic local tea experience, arranged a day tour, and many other small items. They were courteous and attentive without seeming over the top or smothering. Really made the stay Room: Room was spacious and comfortable. It was a bit dated and the location of our specific room as fairly close to the dining area which meant we had a bit more noise at night, but nothing that bad. The view from the room was fantastic! The bathroom was a large wet bath, meaning the shower was no contained in the space. This led to it being a bit wet at times, but everything worked well and the water was nice and hot. Food: Breakfast was tasty with plenty of choices for indian food, and a few continental items as well. The dinner menu was solid as well, everything we ordered was tasty and well priced.

Staff promptness

The view of Kanchenjungha and Darjeeling from the room was amazing and breathtaking. The staffs at the hotel were very cooperative and helpful. The rooms were spacious and well maintained and designed. It was perfect for a family trip with elderly and kids.

great views and convenient location. walking distance to main area but safely away from the noise and chaos